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Privacy Policy

Privacy Policy for


Effective Date: November 22, 2023


Welcome to We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website or use our service and tell you about your privacy rights and how the law protects you.


  1. Important Information and Who We Are


 Purpose of this Privacy Policy

This Privacy Policy aims to give you information on how collects and processes your personal data through your use of this website and our services, including any data you may provide through the website when you sign up for our service, log in to your account, or use our mobile app.


 Controller is the controller and responsible for your personal data.


Contact Details:

– Full name of legal entity: CHL Collections LLC

– Email address:

– Postal address: 391 Mill Pond Xing, Unit A5, Carrollton, GA, 30116, US

– Telephone number: 7476097764


 Changes to the Privacy Policy and Your Duty to Inform us of Changes

This version was last updated on November 22, 2023 It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.


  1. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:


– Identity Data: includes first name, last name.

– Contact Data: includes billing address, delivery address, email address, and telephone numbers.

– Financial Data: includes bank account and payment card details.

– Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.

– Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform, and other technology on the devices you use to access this website.

– Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

– Usage Data: includes information about how you use our website, products, and services.

– Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.


  1. How Is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

– Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

– Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.


  1. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

– To provide you with our services: Processing necessary to perform the contract we are about to enter into or have entered into with you.

– To manage our relationship with you: Notifying you about changes to our terms or privacy policy.

– For marketing purposes: To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.


  1. Disclosures of Your Personal Data

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

– Regulatory and Government Bodies: Authorities and other third parties as required by law or regulation.


  1. International Transfers

For data processing purposes, we may share your personal data with select contractors overseas. All our partners go through an exhaustive screening and vetting process to ensure that your personal information is protected.


  1. Data Security

We have put in place appropriate security measures to prevent your personal data from being

accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. All data is stored in a secure, access-controlled cloud environment.


  1. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.


  1. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.


  1. Further Details

If you have any questions about this privacy policy, please contact us using the details set out above.